Quality of Service Excellent Quality of Service Excellent
Very Good Quality of Service Very Good
Good Quality of Service Good
Fair/Neutral Quality of Service Fair/Neutral
Poor Quality of Service Poor
Not Applicable Quality of Service Not Applicable
Website | Ease of Navigation and Finding Information Excellent Website | Ease of Navigation and Finding Information Excellent
Very Good Website | Ease of Navigation and Finding Information Very Good
Good Website | Ease of Navigation and Finding Information Good
Fair/Neutral Website | Ease of Navigation and Finding Information Fair/Neutral
Poor Website | Ease of Navigation and Finding Information Poor
Not Applicable Website | Ease of Navigation and Finding Information Not Applicable
Website | Relevant and Helpful Information Excellent Website | Relevant and Helpful Information Excellent
Very Good Website | Relevant and Helpful Information Very Good
Good Website | Relevant and Helpful Information Good
Fair/Neutral Website | Relevant and Helpful Information Fair/Neutral
Poor Website | Relevant and Helpful Information Poor
Not Applicable Website | Relevant and Helpful Information Not Applicable
Friendliness of Staff Excellent Friendliness of Staff Excellent
Very Good Friendliness of Staff Very Good
Good Friendliness of Staff Good
Fair/Neutral Friendliness of Staff Fair/Neutral
Poor Friendliness of Staff Poor
Not Applicable Friendliness of Staff Not Applicable
Timeliness and Professionalism of Response Excellent Timeliness and Professionalism of Response Excellent
Very Good Timeliness and Professionalism of Response Very Good
Good Timeliness and Professionalism of Response Good
Fair/Neutral Timeliness and Professionalism of Response Fair/Neutral
Poor Timeliness and Professionalism of Response Poor
Not Applicable Timeliness and Professionalism of Response Not Applicable
Clarity, Accuracy, and Usefulness of Information Provided by CCIDC Excellent Clarity, Accuracy, and Usefulness of Information Provided by CCIDC Excellent
Very Good Clarity, Accuracy, and Usefulness of Information Provided by CCIDC Very Good
Good Clarity, Accuracy, and Usefulness of Information Provided by CCIDC Good
Fair/Neutral Clarity, Accuracy, and Usefulness of Information Provided by CCIDC Fair/Neutral
Poor Clarity, Accuracy, and Usefulness of Information Provided by CCIDC Poor
Not Applicable Clarity, Accuracy, and Usefulness of Information Provided by CCIDC Not Applicable